Tapping Into the African American Financial Market
by Vanessa Loy (BPRW)
At the same time, much of the financial services industry has not tapped into this market.
Packaged Facts, a marketing research firm, documents these disparities in their report, "African American Credit, Debit and Prepaid Card Users: Undervalued and Overlooked." Among the findings was the fact that African Americans hold fewer credit cards and use them less often than other ethnic groups, leaving a vacuum to be filled.
The report discovered that other financial services, such as life insurance and student loans, are more frequently used by African Americans. One insurance firm, New York Life, even has a corporate African American Market Unit and has just launched a new online career and resource center at www.newyorklife.com/africanamericancareers.
There are many possible venues for credit card companies to reach this demographic. Since credit card companies often market themselves on college campuses during fall orientation, historically black colleges and universities would be a prime location to engage young adults and their parents on the benefits of responsible credit card ownership. Insurance firms could offer prepaid credit cards as gifts to new policy holders.
As credit card companies vie for profits, giving credit where credit is due to the African American market is the key to coming out on top.



